We observe the users in the application context, and ask specific questions, preferably on site, but also by telephone or video conferencing.
We prioritize requirement collections and, if necessary, add new ones. We also have the courage to delete specific requirements.
We design tailor-made solutions that are exactly geared to the needs of the users. For visualization, we use sketches, mockups as well as paper and high-fidelity prototypes.
Design evaluation is a continuous process. The empirically determined results are based on objective parameters such as effectiveness, efficiency and satisfaction. We work according to DIN ISO 9241.